Verify a representative
Confirm the person’s current association, role and authority for your specific matter. A profile or visiting card alone is insufficient.
Email to verify a representative →TLGS Group · Client protection
Client Safety &
Authorised Payments
Start with New Delhi.
Confirm the authority. Verify before you pay.
All financial approvals remain exclusively with Dr. Karan Garg, Managing Director.
Never pay an individual for a TLGS engagement.
No cash, personal bank accounts, personal UPI IDs or collections through an associate, relative or intermediary. This applies even if the amount is called a refundable advance, deposit, expense reimbursement, processing charge, commission or facilitation payment.
Any permission to discuss financial terms does not permit personal collection. Pay TLGS only into its designated corporate bank account, held in the name of the legal entity identified in your engagement documents.
Contact the head office directly
Three ways to check with TLGS
Verify a payment request
Ask New Delhi to confirm the approved scope, amount, contracting legal entity and exact beneficiary account before you transfer money.
Email to verify a payment request →Report a concern
Tell the head office about an unofficial collection, conflicting instruction or suspected misuse of TLGS’s name. Preserve the original records.
Email a concern to New Delhi →These links open your email application. You must send the email there; opening a link does not submit a request, verify a person or approve a payment. You can also write directly to info@tlgs.co.in, addressed to the Managing Director / New Delhi head office. Wait for direct confirmation before paying.
A clear limit of authority
Approval stays with the Managing Director.
All fees, advances, deposits, commissions, reimbursements, refunds, discounts, payment schedules, beneficiary-account changes and other financial commitments require prior written approval from Dr. Karan Garg, Managing Director, for the specific matter.
No other director, adviser, professional, employee, relationship lead, business-development associate or regional or global desk has independent financial approval authority. A title, seniority or professional qualification does not confer it.
Representatives may introduce a requirement and coordinate approved work. They may discuss financial terms only within a matter-specific written authorisation from the Managing Director, independently confirmed by New Delhi. They cannot approve or vary those terms.
The authorised New Delhi management and finance/accounts team may communicate and administer the Managing Director’s approved instructions. Its role does not include independent financial approval. Direct interaction with the client or its authorised decision-maker must take place before any TLGS payment is requested.
Before any payment
Follow the head-office process.
Connect directly with New Delhi
Provide your name, organisation and requirement. Establish your own direct contact with the head office, even when someone has introduced you.
Confirm the approved engagement
Obtain written scope, fees and payment terms approved by the Managing Director. Check the exact TLGS contracting entity and your matter reference. An enquiry or introduction is not acceptance of a mandate.
Verify the payment instructions
Obtain an official payment request from the authorised New Delhi finance/accounts team. Independently confirm the full beneficiary name, account number, bank and IFSC; matching only the last few digits is insufficient.
Pay the designated TLGS account
Use only the corporate account confirmed for that engagement. Do not split payments, pay an intermediary or accept an unofficial alternate account. Keep the bank-generated transaction reference.
Obtain confirmation from TLGS
Ask the New Delhi finance/accounts team to confirm the credit and issue the official receipt. A payment screenshot or a representative’s acknowledgement does not establish receipt by TLGS.
Pause and verify
Do not act on an unverified exception.
- Do not rely on a forwarded approval, signature image, voice message or claim that “the MD has agreed”. Confirm through the official contact channel you access independently.
- Verify changes to bank details or payment procedures afresh with New Delhi. Do not use only a telephone number or link supplied in the change request.
- Do not pay unofficial charges for guaranteed approvals, court outcomes, government access or preferential treatment. Photographs, meetings and introductions do not establish influence, endorsement or a guarantee.
- Never disclose an OTP, PIN, password or card security code to a representative or in a verification email.
Common questions
The person is listed on the TLGS website. Can I pay them?
No. A profile describes an association and area of work; it does not approve your mandate or authorise personal collection. Verify the current role and the proposed payment directly with New Delhi.
Someone says an urgent or refundable payment is an exception.
Do not pay an individual or alternate account. Urgency, refundability and claimed personal relationships do not change this policy. Obtain direct written confirmation of the approved engagement and corporate beneficiary account.
I have already paid or received conflicting instructions.
Stop further payments, contact your bank promptly if you suspect fraud, and email the New Delhi head office with a brief summary. Preserve the original payment record, messages and documents. Do not post bank statements or allegations publicly; arrange a suitable channel for sensitive evidence. Reporting a concern does not itself determine liability or guarantee recovery.
Can the portal, chatbot or an online profile approve a payment?
No. These provide information only. Financial approval remains exclusively with the Managing Director, and the authorised New Delhi team must confirm the matter and payment instructions directly with you.
One head office. Direct verification.
Contact TLGS New Delhi
info@tlgs.co.in8, Kautilya Marg, Diplomatic Enclave, Chanakyapuri, New Delhi 110021, IndiaSend only a brief non-confidential summary initially. Preserve original evidence and share sensitive records through an agreed channel. Please do not send account passwords, OTPs or full card details.
Contact & Global Desks →Policy published 14 October 2026. This policy describes current authority and payment procedures; it does not retrospectively determine disputed dealings or remove rights available under law.